Last Updated: 3/23/2017
Privacy Statement
This privacy statement
applies to our websites, services and products that collect
data and display these terms, as well as their offline product support
services.
Most of our Sites use "cookies,"
small text files that can be read by a web server in the domain that put the
cookie on your hard drive. We may use cookies to store your preferences and
settings; help with sign-in; provide targeted ads; and analyze site operations.
Cookies & Similar Technologies
Most of our sites use "cookies,"
small text files that can be read by a web server in the domain that put the
cookie on your hard drive. We may use cookies to store your preferences and
settings; help with sign-in; provide targeted ads; to combat fraud; and analyze
site operations.
We may also use web beacons to help deliver
cookies and compile analytics. These may include third-party web beacons, which
are prohibited from collecting your personal information.
You have a variety of tools to control cookies
and similar technologies, including:
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Browser controls to
block and delete cookies.
Information We Collect
We collect many kinds of information in
order to operate effectively and provide you the best products, services and
experiences we can.
We collect information when you register, sign
in and use our sites and services. We also may get information from other
companies.
We collect this information in a variety of
ways, including from web forms, technologies like cookies, web logging and software on your computer or
other device.
How We Use Your Personal Information
We use the information we collect to
operate, improve and personalize the products and services we offer.
We also may use the information to communicate
with you, for example, informing you about your account and security updates.
And we may use the information to help make any ads
you see on our ad-supported services more relevant.
Reasons We Share Your Personal Information
Except as described in this privacy statement,
we won’t disclose your personal information to a third party without your
consent unless those third parties are our own vendors and are bound by the
same privacy policies as we are. In addition,
we may disclose information, including with our affiliates and vendors;
when required by law or to respond to legal process; to combat fraud or protect
our interest; or to protect lives.
Accessing Your Personal Information
Some of our services may give you the ability
to view or edit your personal information online. To help prevent others from
viewing your personal information, you first will be required to sign in. How
you can access your personal information will depend on which sites or services
you have used.
Children
We do business only with adults. Individuals under the age of 18 are prohibited
from using our services. However, an
adult legal guardian of a child may use our site on their behalf if they are
legally permitted to do so.
Display of Advertising
We may implement ad-based web pages at any
time. Most of the online advertisements
on our sites and services are displayed by major providers such as Google,
Microsoft, Yahoo, and others. When we
display online advertisements to you, we will place one or more cookies in
order to recognize your computer when we display an ad to you. Over time, we
may gather information from the sites where we serve ads and use the
information to help provide more relevant ads.
Communication Preferences
You can stop the delivery of future promotional
e-mail from us and our sites and services by following the specific instructions
in the e-mail you receive. Depending on the respective service, you may also
have the option of proactively making choices about the receipt of promotional
e-mail, telephone calls, and postal mail for our particular sites or
services.
Location Based Services
Certain services or features can use information about your
location to provide services you request or personalize your experience.
Location information may include data identifying nearby cell towers and Wi-Fi
hotspots, as wells as Global Position System (GPS) data.
Support Data
Support Data is the information we collect when you submit a
support request or run an automated troubleshooter, including information about
hardware, software, and other details related to the support incident, such as:
contact or authentication information, chat session personalization,
information about the condition of the machine and the application from when
the fault occurred and during diagnostics, system and registry data about
software installations and hardware configurations, and error-tracking files.
We use Support Data as described in this privacy statement, and additionally
use it to resolve your support incident and for training purposes.
Payment Data
Payment Data is the information that you provide
when you make online purchases. This may include your payment instrument number
(e.g., credit card, PayPal), your name and billing address, and the
security code associated with your payment instrument (e.g., the CSV or CVV).
Your account with us
Your account is a service that allows
you to sign into our web sites and services, as well as those of select partners. When you create a account, we ask you to provide certain
information. When you sign into a site or service using your account,
we collect certain information in order to verify your identity on behalf of
the site or service, to protect you from malicious account usage, and to
protect the efficiency and security of the account service. We also
send certain information to a site or service you have signed into with your account.
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How to Contact Us
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If you have a technical
or general support question, please visit our customer contact page to learn more about our offerings.
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If you have an
account password question, please visit our customer contact page
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If you have a general
privacy question, or a question for the Chief Privacy Officer,
please contact us by using our customer contact page.