Last Updated: 3/23/2017
This privacy statement applies to our websites, services and products that collect data and display these terms, as well as their offline product support services.
Cookies & Similar Technologies
We may also use web beacons to help deliver cookies and compile analytics. These may include third-party web beacons, which are prohibited from collecting your personal information.
You have a variety of tools to control cookies and similar technologies, including:
· Browser controls to block and delete cookies.
Information We Collect
We collect many kinds of information in order to operate effectively and provide you the best products, services and experiences we can.
We collect information when you register, sign in and use our sites and services. We also may get information from other companies.
We collect this information in a variety of ways, including from web forms, technologies like cookies, web logging and software on your computer or other device.
How We Use Your Personal Information
We use the information we collect to operate, improve and personalize the products and services we offer.
We also may use the information to communicate with you, for example, informing you about your account and security updates.
And we may use the information to help make any ads you see on our ad-supported services more relevant.
Reasons We Share Your Personal Information
Except as described in this privacy statement, we won’t disclose your personal information to a third party without your consent unless those third parties are our own vendors and are bound by the same privacy policies as we are. In addition, we may disclose information, including with our affiliates and vendors; when required by law or to respond to legal process; to combat fraud or protect our interest; or to protect lives.
Accessing Your Personal Information
Some of our services may give you the ability to view or edit your personal information online. To help prevent others from viewing your personal information, you first will be required to sign in. How you can access your personal information will depend on which sites or services you have used.
We do business only with adults. Individuals under the age of 18 are prohibited from using our services. However, an adult legal guardian of a child may use our site on their behalf if they are legally permitted to do so.
Display of Advertising
We may implement ad-based web pages at any time. Most of the online advertisements on our sites and services are displayed by major providers such as Google, Microsoft, Yahoo, and others. When we display online advertisements to you, we will place one or more cookies in order to recognize your computer when we display an ad to you. Over time, we may gather information from the sites where we serve ads and use the information to help provide more relevant ads.
You can stop the delivery of future promotional e-mail from us and our sites and services by following the specific instructions in the e-mail you receive. Depending on the respective service, you may also have the option of proactively making choices about the receipt of promotional e-mail, telephone calls, and postal mail for our particular sites or services.
Location Based Services
Certain services or features can use information about your location to provide services you request or personalize your experience. Location information may include data identifying nearby cell towers and Wi-Fi hotspots, as wells as Global Position System (GPS) data.
Support Data is the information we collect when you submit a support request or run an automated troubleshooter, including information about hardware, software, and other details related to the support incident, such as: contact or authentication information, chat session personalization, information about the condition of the machine and the application from when the fault occurred and during diagnostics, system and registry data about software installations and hardware configurations, and error-tracking files. We use Support Data as described in this privacy statement, and additionally use it to resolve your support incident and for training purposes.
Payment Data is the information that you provide when you make online purchases. This may include your payment instrument number (e.g., credit card, PayPal), your name and billing address, and the security code associated with your payment instrument (e.g., the CSV or CVV).
Your account with us
Your account is a service that allows you to sign into our web sites and services, as well as those of select partners. When you create a account, we ask you to provide certain information. When you sign into a site or service using your account, we collect certain information in order to verify your identity on behalf of the site or service, to protect you from malicious account usage, and to protect the efficiency and security of the account service. We also send certain information to a site or service you have signed into with your account.
How to Contact Us
· If you have a technical or general support question, please visit our customer contact page to learn more about our offerings.
· If you have an account password question, please visit our customer contact page
· If you have a general privacy question, or a question for the Chief Privacy Officer, please contact us by using our customer contact page.